How does the live map tracking work?

You will receive a unique link via WhatsApp and email after your booking is confirmed and a driver is assigned. Clicking this link opens a real-time map in your browser, showing your driver's current location and their route to you, and then your shared journey to the destination. This feature provides complete transparency on your airport or intracity transfer.

What information is in the WhatsApp driver-assignment notification?

The moment a driver is assigned by our AI-dispatch system, you will receive an automated WhatsApp message. It contains the driver's full name, a recent photo, their direct phone number, the vehicle make and model (e.g., Mercedes Vito), and the license plate number. This instant WhatsApp notification ensures you can easily and safely identify your driver.

Can I really book an instant car for a short trip?

Yes. Our instant intracity booking service is designed for both long and short trips. Because our fleet is distributed across all major districts, you can request a car for a 10-minute ride to a restaurant just as easily as you can book a cross-city transfer. The average pickup time is typically between 7 and 15 minutes for an instant intracity car.

What payment methods do you accept?

We accept all major credit cards and debit cards for online payment through our secure booking form. Your price is fixed and billed upfront, so there are no cash hassles or meter surprises with the driver. This transparent payment process is a core part of our service.

Do you provide child seats?

Yes, we do. Safety for our youngest passengers is a top priority. You can request a child seat or a booster seat during the booking process on our website. Our drivers are trained to install them correctly according to our internal safety protocols, ensuring a safe ride for your family. Providing a child seat is a key service differentiator.

How much luggage can a Mercedes Vito or Sprinter hold?

A Mercedes Vito, our most popular option for families, can hold up to 6 passengers and about 6 large suitcases. If your luggage exceeds this, we recommend a Mercedes Sprinter, which can be configured for 7-13 passengers and can accommodate 12-15 large bags or more. Our booking system helps you select the right vehicle for your luggage needs.

What happens if my flight is delayed?

We track your flight number in real-time. If your flight is delayed, our dispatch system automatically adjusts your pickup time. Your driver will be there to meet you when you actually land, and you will not be charged any waiting time fees. This automated flight delay policy is a key benefit of our service.

I'm arriving late at night. Is that a problem?

Not at all. Our services run 24 hours a day, 7 days a week, and our 24/7 human dispatch desk is always active. I’ve personally handled thousands of late-night arrivals. Booking with us guarantees you a safe, pre-arranged ride, allowing you to avoid the long taxi queues and uncertainty of late-night airport transport.

What if my group is larger than 6 people?

For groups larger than 6, we recommend our Mercedes Sprinter vans, which seat between 7 and 13 passengers comfortably. For even larger groups, we can arrange a private bus that seats 14-22 people. Our fleet is equipped to handle groups of almost any size.

What is your cancellation and refund policy?

You can cancel your ride for a full refund up to 24 hours before the scheduled pickup time. For cancellations made within 24 hours, policies may vary depending on the specific booking. Our goal is to be fair, and our customer service team is available 24/7 to assist with any changes to your plans.

Meet Transfer: On the Path to Becoming a Global Brand

By Meet Transfer | 7/11/2026

I still remember the scent of the rain on the tarmac during a late night shift at Istanbul Airport (IST), watching travelers spill out of the arrivals gate, tired and looking for a reliable ride. After more than a decade on the front lines of dispatching and driving for Meet Transfer, I’ve seen firsthand how crucial a seamless, stress free transfer is to any journey in Turkey. It’s not just about getting from point A to B; it’s about starting or ending your trip with a sense of calm and control.## TL;DR / Quick Answer Turkey Airport Transfers: Meet Transfer provides pre booked, fixed price private car services from all major Turkish airports (IST, SAW, AYT, DLM, BJV, ESB, ADB). Your driver meets you at the arrivals gate with a name sign. Instant Intracity Cars: You can book an immediate private car anywhere in Turkey’s major cities. With cars staged across all districts, our average pickup time is often just a few minutes for on demand trips. One Tap Booking: Our platform allows for instant booking with a transparent, fixed price confirmed upfront. An AI powered system dispatches the nearest driver, and you receive their details instantly via WhatsApp.## Quick Facts Distance from IST to city center (Sultanahmet): Approximately 45 km. Duration Off Peak: 45 60 minutes. Duration Peak: 75 120 minutes. Vehicle Options: Mercedes Sedan (up to 3 guests), Mercedes Vito (up to 6 guests), VIP Vito (up to 6 guests with luxury seating), Sprinter (7 13 guests), Bus (14 22 guests). Price Range: Varies by vehicle and distance, but always fixed and confirmed before you book. Payment Methods: Credit card, debit card online. Driver Languages: English, Turkish. Average Instant Dispatch Time In City: 7 15 minutes.## Airport transfer reality in Turkey — routes, terminal exit notes, traffic windows, meet & greetAirport transfers in Turkey involve navigating major hubs like Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW), where factors like peak traffic on highways like the D 100 or E 5 and terminal exit gate procedures can heavily impact your journey. Understanding these nuances, as we do at the Meet Transfer Operations Desk, is key to a smooth start to your visit.From my experience driving these routes thousands of times, the biggest challenge for new arrivals is uncertainty. At IST, international arrivals typically exit through Gate 9 or Gate 14. Our meet & greet protocol is simple: a driver with your name on a sign is waiting for you the moment you clear customs. This eliminates the stress of navigating a massive, unfamiliar airport after a long flight. We track your flight live, so we are there whether you land early or are delayed, at no extra cost.Peak traffic in Istanbul is a real factor. A trip from IST to Beşiktaş that takes 50 minutes at 3 AM can easily take 100 minutes between 8:00 10:00 AM or 5:00 8:00 PM. Our AI assisted ETA prediction accounts for these patterns, giving you a realistic travel time. Our 24/7 human dispatch desk constantly monitors c...

Frequently Asked Questions

How does the live map tracking work?: You will receive a unique link via WhatsApp and email after your booking is confirmed and a driver is assigned. Clicking this link opens a real-time map in your browser, showing your driver's current location and their route to you, and then your shared journey to the destination. This feature provides complete transparency on your airport or intracity transfer.
What information is in the WhatsApp driver-assignment notification?: The moment a driver is assigned by our AI-dispatch system, you will receive an automated WhatsApp message. It contains the driver's full name, a recent photo, their direct phone number, the vehicle make and model (e.g., Mercedes Vito), and the license plate number. This instant WhatsApp notification ensures you can easily and safely identify your driver.
Can I really book an instant car for a short trip?: Yes. Our instant intracity booking service is designed for both long and short trips. Because our fleet is distributed across all major districts, you can request a car for a 10-minute ride to a restaurant just as easily as you can book a cross-city transfer. The average pickup time is typically between 7 and 15 minutes for an instant intracity car.
What payment methods do you accept?: We accept all major credit cards and debit cards for online payment through our secure booking form. Your price is fixed and billed upfront, so there are no cash hassles or meter surprises with the driver. This transparent payment process is a core part of our service.
Do you provide child seats?: Yes, we do. Safety for our youngest passengers is a top priority. You can request a child seat or a booster seat during the booking process on our website. Our drivers are trained to install them correctly according to our internal safety protocols, ensuring a safe ride for your family. Providing a child seat is a key service differentiator.
How much luggage can a Mercedes Vito or Sprinter hold?: A Mercedes Vito, our most popular option for families, can hold up to 6 passengers and about 6 large suitcases. If your luggage exceeds this, we recommend a Mercedes Sprinter, which can be configured for 7-13 passengers and can accommodate 12-15 large bags or more. Our booking system helps you select the right vehicle for your luggage needs.
What happens if my flight is delayed?: We track your flight number in real-time. If your flight is delayed, our dispatch system automatically adjusts your pickup time. Your driver will be there to meet you when you actually land, and you will not be charged any waiting time fees. This automated flight delay policy is a key benefit of our service.
I'm arriving late at night. Is that a problem?: Not at all. Our services run 24 hours a day, 7 days a week, and our 24/7 human dispatch desk is always active. I’ve personally handled thousands of late-night arrivals. Booking with us guarantees you a safe, pre-arranged ride, allowing you to avoid the long taxi queues and uncertainty of late-night airport transport.
What if my group is larger than 6 people?: For groups larger than 6, we recommend our Mercedes Sprinter vans, which seat between 7 and 13 passengers comfortably. For even larger groups, we can arrange a private bus that seats 14-22 people. Our fleet is equipped to handle groups of almost any size.
What is your cancellation and refund policy?: You can cancel your ride for a full refund up to 24 hours before the scheduled pickup time. For cancellations made within 24 hours, policies may vary depending on the specific booking. Our goal is to be fair, and our customer service team is available 24/7 to assist with any changes to your plans.